Privacy Policy

Assemblic is committed to protecting the privacy of our customers, subscribers and website visitors. We adhere to the Australian Privacy Principles in the Privacy Act 1988. This policy details how we collect and treat your personal information.

Introduction

Assemblic Pty Ltd (ABN 58 638 522 675) (Assemblic, we, us, our) is committed to protecting the privacy of individuals and handling personal information in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information in the course of operating our digital services business.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Scope

This Privacy Policy applies to personal information collected or handled by Assemblic in connection with:

• Website enquiries, marketing activities and events
• Recruitment, employment and contractor engagement
• Client delivery, professional services and managed services
• Service desk, support and incident-management activities
• Hosting operations, system administration, monitoring, logging and security activities
• Supplier, partner and corporate operations

This Privacy Policy focuses specifically on personal information, as defined under the Privacy Act 1988 (Cth).

In addition to personal information, Assemblic routinely handles confidential, sensitive, and protected information that is not personal information, including client information, government information, technical data, and operational records. Such information is governed by contractual obligations, client requirements, and Assemblic’s information security policies and procedures, rather than this Privacy Policy.

Personal information we collect

The types of personal information we may collect include, but are not limited to:

• names, contact details, and organisational affiliations
• employment and recruitment information, including resumes, referee details, and employment records
• government related identifiers where required by law or contractual obligation
• verification information such as police checks or working with children checks, where required
• account credentials, access records, and identity verification information
• service desk records, communications, and incident related information
• system, audit, monitoring, and security records where they can reasonably identify an individual

We may also handle sensitive information (as defined under the Privacy Act) where this is required for employment, contractual, or legal purposes, or where we are processing such information on behalf of a client under a contractual arrangement.

How we collect personal information

We collect personal information in a number of ways, including:

• directly from individuals when they contact us, apply for a role, or interact with our services
• indirectly through our clients, where we are providing services on their behalf
• automatically through the operation of our systems, platforms, and security controls
• from third parties where permitted by law or required to meet contractual or regulatory obligations

How we use personal information

We use personal information for purposes including:

• providing, managing, and supporting our services
• recruitment, employment, and workforce management
• operating, maintaining, and securing our systems and platforms
• service desk operations, incident response, and problem management
• monitoring, auditing, and improving the security, performance, and reliability of our services
• meeting legal, regulatory, contractual, and reporting obligations
• communicating with clients, partners, and individuals

We only use personal information for purposes that are reasonably necessary for our business activities or as otherwise permitted or required by law.

Where we handle personal information on behalf of a client, our use and disclosure of that information is governed by the relevant client contract and instructions.

Disclosure of personal information

We may disclose personal information to:

• our employees, contractors, and partners on a need-to-know basis
• service providers who support our business operations, systems, and platforms
• clients, where required to deliver services or meet contractual obligations
• regulators, law enforcement agencies, or government bodies where required or authorised by law

We take reasonable steps to ensure that third parties handle personal information in a manner consistent with this Privacy Policy and applicable privacy obligations.

Overseas disclosure of personal information

Some of the service providers, systems, or personnel we engage may be located outside Australia. This can include cloud hosting providers, software vendors, and staff or contractors working from overseas locations.

Where personal information is disclosed outside Australia, Assemblic takes reasonable steps to ensure that the overseas recipient handles the information in a manner consistent with the Australian Privacy Principles, including APP 8, and in accordance with our legal and contractual obligations.

Information security

Assemblic takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps include administrative, technical, and physical safeguards aligned to recognised information security standards and government guidance. This includes access controls, monitoring, incident response processes, and staff training.

Data retention and destruction

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, regulation, contractual obligation, or legitimate business need.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Access and correction

Individuals may request access to personal information we hold about them, or request corrections where information is inaccurate, incomplete, or out of date.

Requests should be made using the contact details below. We may need to verify your identity before processing a request.

Complaints

If you have a complaint about how Assemblic handles personal information, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Contact us

If you have questions or concerns about our privacy practices or this policy, or wish to make a complaint, contact:

Assemblic Pty Ltd
Email: info@assemblic.com

Changes to this policy

We may revise this policy from time to time.